Privacy policy

This Privacy Policy describes how FLAVUS ORGANIC collects, uses, and discloses information obtained from visitors to our website www.flavusorganic.com

General Conditions
By using this site, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a legal guardian. You may not use our products for any illegal or unauthorized purpose.

Product Information
All product descriptions, pricing, and availability are subject to change without notice. We strive for accuracy but do not guarantee that product descriptions or other content is complete, reliable, or error-free. The use of health products should be done in consultation with a registered medical professional, especially for those with pre-existing health conditions or during pregnancy.

Prices and Payment
All prices are processed mainly in Indian Rupees (INR) unless stated otherwise. We accept payments via UPI, debit/credit cards, net banking, and other modes as enabled on our platform.

Shipping and Delivery
We ship products within India through our logistics partners. Estimated delivery times are displayed at checkout. Delays may occur due to unforeseen circumstances. Delivery charges, if any, are clearly mentioned before the final payment.

Returns and Refunds
Please refer to our Refund & Return Policy for details. Items must be returned unused and in original packaging.

Privacy
Your submission of personal information is governed by our Privacy Policy.

User Comments and Feedback
You agree that any comments, suggestions, or feedback provided to us become our property and may be used without restriction. We are not obligated to maintain confidentiality, pay compensation, or respond to comments.

Information We Collect

  • Personal Information: When you visit our site, we may collect personal information such as your name, email address, shipping address, and phone number if you provide it voluntarily during checkout or through contact forms.
  • Payment Information: If you make a purchase on our site, we may collect payment details such as credit card or other payment method details. However, we do not store this information on our servers; it is securely processed through our payment gateway provider.
  • Usage Information: We may collect non-personal information about how you interact with our site, such as your IP address, browser type, operating system, and browsing preferences. This helps us analyze trends and improve the website's functionality and user experience.

How We Use Information

We use the information collected to:

  • Process orders
  • Provide customer support
  • Personalize your shopping experience
  • Communicate with you about our products, promotions, and updates

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the site, and gather demographic information. You can control cookies through your browser settings, but disabling them may affect certain features of the site.

Third-Party Links

Our site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links
This site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to violate any Indian laws, infringe on our intellectual property, or transmit viruses or malicious code.

Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Uttarakhand, India.

Changes to Terms of Service
We reserve the right to update or change our Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: flavusorganic@gmail.com